Zumiez FAQ

Shipping & Returns Policies

Payment Options

Discount Policies

Customer Service Features

Financing Options

Website Features

Rated 4.1 - 35 reviews

About Zumiez

Zumiez is a major ski & snowboard company operating the e-commerce site zumiez.com. Zumiez sells its products and services in the ski & snowboard vertical, offering discounts and promo codes to its customers infrequently. Zumiez is very well-regarded among shoppers on Knoji, with 35 ratings and an average rating of 4.1 stars. Zumiez scores very highly compared to other brands in the ski & snowboard industry, providing 12 e-commerce features to better serve its customers.

Zumiez's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Zumiez offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Zumiez offers free shipping on all qualifying orders. Get free delivery on your order from Zumiez, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
Zumiez offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Zumiez may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Zumiez may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Zumiez may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Zumiez may not accept Google Pay currently. Read full answer >>
Discount Policies
Black Friday Ad:
Yes
Zumiez offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Yes
Zumiez offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Maybe
It appears that Zumiez may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
Zumiez offers their own coupons and promotions page on their website. Check the official Zumiez coupons page for the latest offers directly from Zumiez Read full answer >>
Student Discounts:
Maybe
It appears that Zumiez may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Zumiez may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Zumiez may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Zumiez may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Zumiez may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Zumiez may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Money-back Guarantee:
Yes
Zumiez offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Zumiez offers gift cards and discounted gift cards during special promotional events. Find gift cards for Zumiez. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Maybe
It appears that Zumiez may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Zumiez may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Zumiez may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Zumiez may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Zumiez may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Zumiez may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Zumiez offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
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